Account & billing

Profile & security

Update your profile, timezone, password, and session access.

Account settings collect personal profile, security, model, file, subscription, and sharing controls. Open them from the workspace settings menu.

Update your profile#

The Profile tab lets you edit your full name and timezone. Your email address and verification state are displayed with the profile but are not edited through the same form.

Choose the timezone that should be used for account-facing dates and future localized behavior. Save the form and wait for the success notification before leaving the page.

Account settings with the Profile and Security tabs highlighted

Change your password#

  1. Open the Security tab.
  2. Enter the current password.
  3. Enter and confirm the new password.
  4. Choose the update action.

The new password must be at least 12 characters. Use a unique passphrase or password-manager-generated value. The form rejects mismatched confirmation before sending the request.

If you no longer know the current password, sign out and use the password-recovery flow from the sign-in page.

Sign out#

Use Sign out in Account settings or the workspace settings menu. Sign out before leaving a shared device. A session that cannot refresh after a long idle period returns you to a retry or sign-in state rather than leaving unrestricted access.

Replay the intro#

Account settings includes Replay intro tutorial. It prepares the tutorial conversation and returns to the workspace. Replaying does not delete your existing conversations.

Security habits#

  • Do not share recovery codes, access tokens, share tokens, or provider credentials.
  • Review Shared links and revoke public URLs that are no longer needed.
  • Remove sensitive content before sending it to a provider.
  • Use separate browser profiles on shared computers.
  • Contact support@convography.com for suspicious account behavior.

Account deletion#

The current Account settings UI does not provide a self-service right-to-erasure action. Contact support for an account or data deletion request. Do not delete individual conversations as a substitute when you intend to close the entire account.

Reviewed against the product on Oct 19, 2026